Service Coordination

Service Coordination


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About Us


Imagine the feelings when you realize your child is not developing normally. Imagine the frustration and confusion when you find out that the help and services you most desperately need for your child will not be available for one, two, and in some cases five years.


No parent should have to go through this! No child should be denied access to immediate services and programs. This was the beginnings of NYFAC.


Five families got together and vowed to support, to educate, and to assist each other to get through the tough times, the paperwork, and seemingly endless journey on the road to accessing help for their child. On July 2nd 1998 these five families decided to open the doors to others to provide them with the information they had learned. within one year NYFAC grew to over 100 families. Currently NYFAC serves any family within New York that has a child with a developmental disability. Our doors are open to any member, friend, professional, or student who wants to learn, to develop and to grow.


Since its inception, NYFAC has developed and instituted a wide variety of programs and services. NYFAC is recognized as a leader worldwide in the development of training materials for professionals working with children diagnosed with Autism Spectrum Disorder (ASD).


Who is Eligible For MSC at NYFAC?


To be eligible for Medicaid Service Coordination, a person must:


  • Be diagnosed with Autism, Down Syndrome, Cerebral Palsy, Mental Retaration or any developmental disabilities
  • Be eligibil for medicaid
  • Live with family members or an IRA residence or Independently within Brooklyn and Queens


Is there A Fee For MSC?


As long as the individual is an active Medicaid participant, the program is funded by Medicaid. If a child is under the age of 18 and is not eligible for Medicaid they may be eligible for Medicaid Waiver Services.


What is Case Manager or Services Coordinator?


Am MSC provider is a trained professional who works with the family and the individual with the disability assisting them in providing linkage & referrals, service planning and follow-up for required services. They work to explore and research available services to provide support and to meet the clients individuals needs.


Case Managers Provides Referrals


  • Medical Treatment
  • In-Home Behavior Management¬†
  • Residential Habilitation (In-Home)
  • Respite (In-Home)
  • Diagnostic Evaluations including:
    Psychosocial and Psychological Evaluations
  • Durable Medical Equipment
  • Day Treatment/Day Habilitation
  • After-School Respite Program
  • Vocational
  • Counseling
  • Nutritional Counseling & Follow-up
  • Guardianship Assistance
  • Environmental Modifications


Other Services for the developmentally disabled include:


  • Psychiatric
  • Dental
  • Residential Placement


Further Information

For further information on NYFAC programs, services or Medicaid Services Coordination please call or mail us at:



95-15 Pitkin Avenue

Ozone Park, NY 11417


Contact Irene Rainey

(718) 641-3441 ext.102


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